Customer Literacy

No need to worry and feel bored while waiting for your flight at Terminal 3 of Soekarno-Hatta International Airport. Now you can spend time experiencing a variety of interesting facilities that can be relished for free. Starting from W-Fi services to Digital Cinema, all were presented by PT Integra Aviasi Solusi AP II as a holding company in an effort to boost customer convenience.

Wi-Fi

Surfing in cyberspace while waiting for the plane to arrive is made easier by the presence of free wi-fi services available in Terminal 3. You can access internet connections with speeds around 50 Mbps in all areas of departure and arrival. As a complementary facility, a charging station is also available to charge your device's battery.

Shower Room

Shower room can be the right solution for passengers who want to refresh themselves. Just walk to Gate 11, you will see the entrance to the shower room which is right in front of the Watch Zone. At the location, show the boarding pass to the officer and the booth is ready to use.

There are a total of 8 (eight) rooms, 4 for men and 4 for women, each of room is equipped with facilities, such as shower, mirror, roll tissue, sink, hand washing soap, hand dryer, hangers, hot water, toilet seat and garbage bin. All facilities are available, clean and functioning.

Reading Corner

For those of you who like to read, there is a reading corner facility located in the Terminal 3 Domestic boarding lounge area. This beautiful and elegant mini library provides you with as many lines of interesting books as you can. This library facility is a manifestation of PT Integra Aviasi Solusi AP II's support for the Indonesia Reading program.

Co-working Space

The Soekarno-Hatta International Airport always offers excellent service for every user of air transportation. One of them is when presenting a co-working space for business passengers to stay productive while at the airport. In the co-working space area, there is a long table with neatly arranged chairs equipped with free wi-fi services and electricity connections.

Co-working space is one of the services located at the Airport Digital Lounge. The Airport Digital Lounge is a one-stop digital-based information service that was inaugurated on August 11, 2018. In addition to co-working space, passengers can enjoy other digital facilities, such as self check-in counters, virtual assistants via chat bots, co-working space, digital wayfinding, travel reservations or accommodation, and official airport merchandise store.

Nursery Room

To improve customer's comfort especially for mothers and children in Terminal 3, the Soekarno-Hatta International Airport provides Nursery Room facilities located on Domestic Level 2 Points A and D. Inside the room, there are various facilities such as sofas, baby chairs, changing rooms diapers, air purifier, sink, dispenser, to ASIP bottle sterilizer (Dairy Breastmilk).

Completeness of Nursery Room facilities is also supported by the condition of a clean and fragrant room and attractive interior design. With the presence of the Nursery Room, customers and airlines passengers, now have the option of a comfortable room to meet the needs of the child.

PT. IAS Support Indonesia "Serving the Best"