Customer Literacy

For those of you who plan to travel more than one day via Soekarno-Hatta International Airport and drive a private vehicle, you can use the Long Stay or Overnight Parking facility for your vehicle with 24-hour service.

Long stay parking is the right solution for airline passengers who intend to park their personal vehicle for more than 4 (four) hours. In addition, in order to reduce the capacity and to speed up the flow of vehicles in the regular parking area, the long stay (overnight) parking can save on parking costs incurred due to differences in rates between Regular and Long stay Parking.

If you use the Regular Parking facility for more than 4 hours, four-wheeled vehicles will be charged a parking fee of IDR 10,000.00 per hour. While by using the Long stay (overnight) Parking facility, airlines passengers are charged IDR 30,000. for the first 4 hours and a progressive tariff of IDR 6,000 per hour for the next hour.

There are two ways that airline passengers can use this facility -- to make a booking for a Long stay (overnight) Parking slot. First by ordering and paying at the Long stay Parking lockets on the first day of use. Second, through online ordering by downloading the Indonesia Airports mobile application available on the Google Play Store and App Store.

Through the Indonesia Airports mobile application, long stay parking subscribers register their vehicles by filling in relevant information, such as parking time and vehicle number plates. Before ordering, you can also calculate the rate that will be charged by entering the parking time on the "Calculation" menu.

Payments are made by bank transfer within a specified time period. If during the period the customer does not pay the down payment, the order will be cancelled. The reserved parking slot will be obtained after the payment process is completed.

For the convenience of the users of the Long stay (overnight) Parking service, PT Angakasa Pura Solusi also provides a shuttle car facility that will transport passengers directly to and from the terminal for free.

This parking facility equipped with 24-hour CCTV and security surveillance is located across the area of ​​Terminal 1 (Inap parking 1) and right next to the Air Traffic Control Tower of Soekarno-Hatta International Airport. Shortly before approaching these two areas, there are road signs to make it easier for passengers to find the location of the Long stay (overnight) Parking.

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