Customer Literacy

For airline passenger's comfort, PT Angkasa Pura II as the parent company is committed to renewing the range of facilities in the area of Soekarno-Hatta International Airport. One of them is the mobilization of passengers between terminals at Seokarno-Hatta International Airport, Cengkareng.

In addition to use the Shuttle Bus facility, since September 17, 2017, airlines passengers can enjoy free alternative modes of Skytrain (elevated train) for interterminal mobility.

Skytrain is an unmanned mode of transportation using the first automated guideway transit system in Indonesia, especially at Soekarno-Hatta International Airport. This Skytrain facility which has a capacity of 352 passengers connects terminals 1, 2 and 3, at Soekarno-Hatta International Airport.

An elevated train that can reach a maximum speed of 30 km / hour operates for 20 hours per day. Starting at 04.27 am until 01:17 am. Passengers can check the departure schedule in the waiting area of ​​each shelter. If you feel uncertain about the route and time of departure, the security and Airport Helper around the shelter area will be ready to assist. More practical, you can download the Indonesia Airports mobile application and check the Skytrain's full schedule directly.

Not only that, the Skytrain also provides Railink services for airport passengers on the Airport Train Station - Sudirman Station route. Tickets of IDR. 70,000.- can be purchased through a vending machine that only accepts payments with debit cards and credit cards. You can enjoy Railink services starting at 6.20 am up to 11.30 pm with a departure time interval of 30 minutes.

Currently, the Soekarno-Hatta International Airport has 6 (six) trains (trainset) that operate dual tracks (tracks A and B) with a 3.07 km long track. In the future, the speed of the Skytrain will be added from the headway which was originally 13 minutes to 6 minutes so that the train frequency will increase. In addition, the track will also be extended to the Terminal 4 development plan in the Soewarna Gold area and the Sky City commercial area.

The position of the Skytrain shelter in Terminals 1 and 2, is outside the terminal area. While at Terminal 3, the location of the shelter is on the 1st Floor which is located between the Ground Floor and the 2nd Floor of the terminal.

PT. Angakasa Pura Solusi "Serving the Best"